Security and event workers hurt on the job

You may work for a security company while spending the shift at a store, apartment building, parking facility or venue. Start with where you were posted and who assigned you there.

Write down the post and the assignment

Include the site address, your shift, the employer shown on your pay record and the name of your supervisor. For event work, add the event name and the part of the job you were doing, such as checking entry, moving barriers or closing the venue.

If you were injured during an incident, note when it happened, who was present and whether an incident or police report was made. Keep the report details you already have. You do not need to obtain every record before calling.

Falls, physical incidents and repeated tasks

A patrol route may involve stairs, uneven surfaces and long stretches on your feet. An event assignment may involve equipment and repeated setup tasks. Describe what happened or what you repeat during a normal shift.

The DWC explains that a work injury may arise from one event or repeated exposures. The slips and falls page and repetitive stress page cover those questions in more detail.

Source: California DWC, injured worker FAQs, checked October 2026.

When an incident affects more than your body

If an incident left you struggling with sleep, anxiety or returning to the same post, you can raise that concern in the conversation. Our mental stress injury page explains the separate requirements for psychiatric injury claims. It is not necessary to put a detailed account of an upsetting incident in the short callback form.

After an overnight or event shift

Suggest a callback time when you can talk privately, and say whether a voicemail is okay. Keep your schedule and any claim letters nearby if you have them. Contact the office about your security or event work injury.